ROLLERS

• Chain operated: raise and lower by chain only.
• Motorised blinds: use remote control.
• Surface dust may be removed with gentle brush, feather duster or clean dry cloth.
• A mild solution of lukewarm water may be used to remove stains and smudges.
• Wipe with a clean dry sponge.

VERTICALS

• Always ensure blades are tilted to a 90º angle before traversing.
• Always stack the blind away from an open window so that the blades do not flap about in a breeze.
• Use cord to traverse blind and chain mechanism to tilt blades. Never attempt to traverse by hand.
• If blades get out of sync, simply rotate blades to fully closed position and continue rotating the chain. You will hear the clutch mechanism engaging. Next rotate blades 180º in opposite direct and continue to rotate after clutch engages. Open blades to 90º, all blades should have re-aligned.
• Dust is not normally an issue for most vertical fabrics because the blades are vertical rather than horizontal. If your fabric does hold some dust, dusting with a feather duster, a gentle brush or clean dry cloth will remove surface dust.
• A mild solution of lukewarm water may be used to remove stains and smudges.
• Wipe with a clean dry sponge.

25mm ALUMINIUM VENETIANS

• Use wand to rotate blind slats.
• Slats must be rotated to open position before blind can be lifted or lowered.
• To lift or lower blind, all cords on lift mechanism must be held together.
• It is important that all cords stay at the same level as the blind is raised or lowered otherwise the blind will not raise/lower evenly.
• When blind is raised to desired position, pull cords to outer side of blind and the locking mechanism will engage. To unlock mechanism and lower blind, hold all cords firmly together.
• Pull slightly on cords to the inner side of blind.
• Guide blind down slowly, by allowing cords to slide slowly through fingers.
• If hold-down brackets are installed, clip bottom rail into hold down brackets to stabilise blind in windy situations.
• Always ensure to disengage hold down brackets before raising blinds.
• In wintertime, rotate blades to point downwards, this will direct sunlight entering through the window to the floor, as the heat rises towards the ceiling it warms the room.
• In summertime point the blades upwards. The heat will be directed upwards towards the ceiling as it enters the room and leaving quickly out of the room. This will help to keep the room cooler.
• To clean blind, simply rotate slats closed in one direction and dust surface using a feather duster or soft cloth. Rotate blind closed in opposite direction and repeat process. Blinds should be dusted regularly (approximately once a week) to control a build-up of dust and grime. This is best achieved with a vacuum cleaner fitted with the soft brush dusting head. A feather duster can also be used. 
• For coastal areas especially, slats should also be wiped down with a damp cloth on a regular basis to prevent a build-up of salt which can lead to oxidisation. Rinse with clear water to which a small amount of dishwasher rinse aid has been added. This helps the blind to dry without watermarks.
• If required before starting, remove the end caps from head and bottom rails so that all moisture can drain away.
• Do not force the slats apart with your hands to reach window locks or handles. This force may buckle blades.

50mm ALUMINIUM, BAMBOO, WOOD, PVC AND DREAMWOOD VENETIANS

• Dual cords used to rotate blind.
• Slats must be rotated to open position before blind can be lifted.
• To lift blind all cords on lift mechanism must be held together.
• It is important that all cords stay at the same level as the blind is raised otherwise the blind will not raise evenly.
• When blind is raised to desired position, move cords to outer side of blind. The locking mechanism will engage.
• To unlock and lower the slats, hold all the cords firmly together.
• Pull slightly on cords and move them slightly to the inner side of the blind.
• Guide blind down slowly, by allowing cords to slide slowly through fingers.
• If hold down brackets are installed clip bottom rail into Hold down brackets to stabilise blind in windy situations.
• Always ensure to disengage hold down brackets before raising blinds.
• During winter, rotate slats to point downwards. This will direct sunlight entering through the window to the floor. As the heat rises towards the ceiling it warms the room.
• During summer, point the slats upwards. The heat will be directed upwards towards the ceiling as it enters the room and leaving quickly out of the room. This will help to keep the room cooler.
• To clean blind, simply rotated blades closed in on direction and dust surface using a feather duster or soft cloth. Rotate blind closed in opposite direction and repeat process.
• Blinds should be dusted regularly (approximately once a week) to control build-up of dust and grime. For coastal areas especially, aluminium slats should also be wiped down with a damp cloth on a regular basis to prevent a build-up of salt which can lead to oxidisation. Rinse with clear water to which a small amount of dishwasher rinse aid has been added. This helps the blind to dry without watermarks.
• Do not force slats apart with hands to reach window locks or handles. This force may buckle aluminium slats or crack wood or Dreamwood slats.

WOOD

We recommend that the blinds are regularly dusted with a feather duster or a vacuum cleaner with appropriate brush attachments. If required, the wooden valance and slats can be carefully wiped with a slightly damp, squeezed sponge without detergent to remove any stubborn dust or marks, taking care not to get the ladder string wet. Close windows should it, for example, rain as this will prevent the slats getting wet which could damage them.